namjestaj.hr

9.4

PREMIUM Excellent 452 reviews

What does a grade 9.4 mean? We calculate the shop rating on a daily basis based on all consumer opinions that meet the standards.

In calculating the rating, among other things, we take into account the opinions and ratings of actual customers and based on them we rate shops in these categories:

up to 5.9 Insufficient (mark removed)
6.0 - 6.9 Sufficient
7.0 -7.9 Good
8.0 - 8.9 Very good
9.0 - 10.0 Excellent

06.09.2023
Danko , Senj

Customer review

Naručili kuhinju na kojoj je na ponudi svaki ormarić bio slikan s ručkicama. Unatoč mojim telefonskim upitima hoće li biti cijela kuhinja isporučena sa svime što je potrebno, došla je kuhinja bez ručkica i bez gornjih lajsni. Lajsne sam platio monteru dodatnih 50EUR, a oko ručkica smo se natezali s namjestaj.hr. Prvo su mi htjeli prodati ručkice, ali kad sam zaprijetio pisanjem loših recenzija, dali su mi novac da u IKEI mogu kupiti ručkice. Da nisu vratili, stavio bih * a ne **. Unatoč tome što su bili korektni jer su mi vratili dio novca, neću kod njih više ništa naručiti.

VERIFIED REVIEW (Survey on)

12.09.2023

namjestaj.hr

Seller's response

Poštovani, zaista nam je žao što ste imali neugodno iskustvo kupovine. Naime, ručkice su do nedavno bile uključene u cijenu elemenata, no proizvođači su izmijenili specifikacije te se ručkice zasebno naručuju. Iskrene isprike ukoliko smo Vam dali pogrešnu informaciju. Nadamo se kako ćete nam ipak u budućnosti pružiti priliku da vratimo Vaše povjerenje. Svakako Vam stojimo na raspolaganju. Vaš Namjestaj.hr

Seller's response

452

VERIFIED OPINIONS OF SATISFIED CUSTOMERS

TECHNICAL COMPLIANCE

Secure payment and refund methods

Protection of personal data

Responsive customer support

Verified, reliable web shop

Certificate validity UNTIL 13.01.2025

More about trustmarks CERTIFIED SHOP® PREMIUM is labeled by shops that have collected at least 50 actual customer surveys and conducted all the necessary analyzes to ensure a positive rating and thus a secure purchase. You can recognize them by the CERTIFIED SHOP® PREMIUM mark and a rating of 6 to 10, which indicates successful certification and security of purchase.

The CERTIFIED SHOP® LITE label is carried by web shops that are still in the process of collecting surveys of verified customers and have conducted all the necessary analyzes to ensure a secure purchase. You can recognize them by the CERTIFIED SHOP® LITE label and a check mark that indicates successful certification and guarantees a secure purchase.

SHIPPING AND DELIVERY

Besplatna dostava diljem Hrvatske

PAYMENT OPTIONS

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