libristo.hr

9.6

PREMIUM Excellent 750 reviews

What does a grade 9.6 mean? We calculate the shop rating on a daily basis based on all consumer opinions that meet the standards.

In calculating the rating, among other things, we take into account the opinions and ratings of actual customers and based on them we rate shops in these categories:

up to 5.9 Insufficient (mark removed)
6.0 - 6.9 Sufficient
7.0 -7.9 Good
8.0 - 8.9 Very good
9.0 - 10.0 Excellent

13.05.2022
Azra

Customer review

prije 7 dana 08.05.2022 kupim neku knjigu u webshopu libristo hr. prvo nisam mogla platit visa premium karticom jer ne salju push poruku a nema ni barkoda. sljedeci dan dobijem email od librista sa potvrdom narudzbe i uputstva za uplatu na njihov racun u Raifeisen Banci. odmah uplatim. i nista se ne dogadja. cekam potvrdu uplate i narudbe koje ne stizu. nakon par dana odem ponovo u web shop, ulogiram se i vidim da moja narudba od 301,00 kunu uopce nije registrirana - odnosno ne postoji iako sam uredno platila internet bankarstvom i posjedujem potvrdu da je transakcija izvrsena. nazovem broj u Splitu koji Libristo nudi kao kontakt 385 21 784 0072 i naravno taj broj se vise ne koristi. ne kupujte u libristu. totalna prevara

VERIFIED REVIEW (Survey on)

16.05.2022

libristo.hr

Seller's response

Dragi klijente, sustav je uredno prihvatio narudžbu, na Vašu smo e-mail adresu poslali potvrdu o primitku narudžbe. Plaćanje karticom nije izvršeno pa smo poslali upute za plaćanje putem bankovnog prijenosa, plaćanje je uredno prihvaćeno. Datum isporuke smo odredili u potvrdi narudžbe za 17.-20.5., zbog činjenice da smo knjige naručili od naših vanjskih dobavljača. Dana 16.5. narudžba je uredno otpremljena iz našeg skladišta. Hvala na razumijevanju. Ugodan dan želi Vam, Libristo.hr

Seller's response

750

VERIFIED OPINIONS OF SATISFIED CUSTOMERS

TECHNICAL COMPLIANCE

Secure payment and refund methods

Protection of personal data

Responsive customer support

Verified, reliable web shop

Certificate validity UNTIL 06.06.2024

More about trustmarks CERTIFIED SHOP® PREMIUM is labeled by shops that have collected at least 50 actual customer surveys and conducted all the necessary analyzes to ensure a positive rating and thus a secure purchase. You can recognize them by the CERTIFIED SHOP® PREMIUM mark and a rating of 6 to 10, which indicates successful certification and security of purchase.

The CERTIFIED SHOP® LITE label is carried by web shops that are still in the process of collecting surveys of verified customers and have conducted all the necessary analyzes to ensure a secure purchase. You can recognize them by the CERTIFIED SHOP® LITE label and a check mark that indicates successful certification and guarantees a secure purchase.